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FAQ Frequently Asked Questions

Web Design Questions

Why should I hire a professional web design company to design my website?

Website is a new sales channel to your business which works 24 hours a day 7 days week irrespective of whether you are on vacation or busy with something. When you open an office or showroom, did you do all of the interior decoration by yourself or some one with no-brand? I am sure you spend lot of resources and got it done in the right way by highly qualified professionals. You did that because, that office/ showroom is the one that gets customers or sends them away. No matter how great products or services that you have, that office or showroom is very important. Isn't it?

When you hire infoTech Data, you can peacefully focus on your core business while leaving your online business strategy to the experts.

How long does it take to design a website for my business?

It varies from website to website based on the requirement. In the initial consultation, we will provide you the timeline estimates for your project.

If you have the content for your site written before the design process begins, it will help in completing the project quickly. Content should be in electronic format. Not having your copy completed before the design process can significantly delay the completion of your website.

I already have a website, but I want a new design. Can you help?

Absolutely! we can study your current website, analyse it, discuss your goals, and redesign your website according to your requests.


CMS Questions

What is CMS?

CMS stands for Content Management System. CMS allows non-technical users to update their Website. The editing environment is similar to Microsoft Word and no HTML coding is involved in updating a site.

What are the advantages to CMS?

Users don’t have to learn HTML coding nor seek help from those with technical backgrounds.

The Website can be quickly and easily updated and kept current without having to ask others for assistance.

Users can access their site from any location, all they need is a computer, Internet access and their user name and password.

All of the pages in their site are built within a common sitewide template thereby eliminating the need to “design” a site.

Who can view what is in CMS?

Once it is published (you control updates), any visitor to the Website can view your updates.


Cloud Solution Questions

What is cloud computing?

Multiple definitions of cloud computing have been published as the technology is refined and its attributes and characteristics continue to evolve. Simply defined, cloud computing is a technology that allows users to access and use shared data and computing services via the Internet or a Virtual Private Network using a scalable range of resources without having to build infrastructure to support these resources within their own environments or networks.

What are cloud computing service and deployment models?

Cloud computing service models can be described as follows:


Infrastructure-As-A-Service (IaaS)

Platform-As-A-Service (PaaS)

Applications-As-A-Service (AaaS)/Software-As-A-Service (SaaS)

What are the benefits of cloud computing?

Common benefits include:


Cost savings with "pay-as-you go" service plans

Scalability of resource procurement in response to needed IT capacity

Accessibility of services often from any networked machine

Collaboration capabilities with access to shared applications and records

Flexibility to procure resources on demand

Capacity to outsource large computing needs and non-critical applications

What are the concerns of cloud computing?

Common benefits include:


Security and privacy of information in a shared environment that resides outside of firewalls

Ownership and control of data/infrastructure that does not reside within the agency

Difficulty moving data in and out of cloud environments into other systems

Guarantee of availability and performance of services when 24/7 access is required

Data protection especially for sensitive information

Compliance with Federal regulations


Mobile Application Questions

What is a mobile application?

A mobile application is a program which has been developed for use on mobile devices. These applications are made available to device users through the manufacturer's virtual shop eg iPhone App Store or Android Market. Applications can be developed for any purpose from games and calorie counters to maps and payment systems.

What platforms do you develop for?

Here at infoTech Data we develop apps for iPhone, Android, Windows and Blackberry, meaning that we can help you reach a wideaudience.

I already have a website, do I need a mobile one?

We can tweak your website to ensure optimal perfomiance on Smart phones. A code can be embedded into your site to detect when the reader is using a mobile device and display the correct version accordingly. An easier-to-use website means more satisfied potential customers. See our Web To Mobile page for full details.

I want an app for my business but I don't know where to start

You are in the right place. Get in touch and one of our team will be more than happy to answer any questions you might have. Let us know what you need to do and we will make it happen.

Can I make amendments once the job is completed?

Amendments can be made, please contact our team for details.

I already have a web hosting package, can I continue to use it for my mobile website?

Yes, you can continue to use your own hosting provider, but there is no complain about speed and performance.

I don't live near you, do I need to use a local developer?

As our work is internet based, we are ideally suited to both local and international customers. Our range of contact options means that we can provide excellent support regardless of where you are based.

When will I see the product you are developing for me?

We can provide updates and drafts regularly throughout the process according to your requirements. Your satisfaction is of the utmost importance so we appreciate any feedback.


General Questions

Why should I choose infoTech Data?

When you choose infoTech Data you can rest assured that your application will be developed by highly-skilled and experienced professionals. Any work undertaken by us will be to the highest possible standards and completed to your absolute satisfaction. Read our About Us page to learn more about what we can do for you.

What if I have a problem?

We are available online 24 hours a day, 365 days a year and are always more than happy to help with any queries you may have.

I am a developer and would like to work for infoTech Data

Great news, we are currently looking to expand our team of world class developers. Please submit your application on our website today and we will contact you shortly.

I have a query and would like an immediate answer

Please use our live chat facility to chat with one of our team. We are always happy to answer any questions you may have regarding any of our products and sen/ices.